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A network engineer at a console looking through a glass wall into a hall of carrier switching racks
Switch

Time toSwitch

A hosted Class-4 switch for wholesale voice, with no hardware, licences or upkeep. Bring your suppliers, sign your customers and widen the spread, with least-cost routing, A-Z rating, invoicing and settlement on one account, run by AI Control, from $500 a month.

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One operator account

Everything a wholesale voice business runs on

Interconnect customers and suppliers, route and rate the traffic between them, invoice it and settle it, and give both sides a self-service portal. Source or sell termination on the marketplace when you want to, and wire the whole switch into your own systems over the API.

Price
$500 to $10,000 a month, sized on concurrent channels, unlimited minutes
Trial
30 days free, on application, no card needed
Go-live
Subscribe by card in the dashboard, live the same day
Control
Dashboard, REST API, MCP or plain English with AI Control
A network engineer at a carrier operations desk, the PacketExchange Switch AI Control page on his monitor, equipment racks behind a glass wall
AI Control

Tell your switch what you need. It does the work.

Onboarding a customer, adding a supplier, tracing a call or checking who owes you is one sentence, from your desk or your phone. Rate changes, routing, payments and netting are laid out for you first and apply only when you approve them. Every action is logged. The routine work of running a carrier is absorbed from day one, so the same team covers far more traffic, customers and suppliers.

  • Onboard a customer with an API key, credit line and markup
  • Add a supplier trunk and build a least-cost route group with failover
  • Trace exactly how a call to any number would route, before it flows
  • Set sell rates, customer rates and supplier costs by prefix
  • See margin, ASR and ACD by customer, supplier or destination
  • Check who owes you, record payments and net off a counterparty
Switch API reference The MCP server for AI agents

The switch, end to end

Connect, route, rate, settle

The four jobs a wholesale voice business runs every day, on one operator account.

01Connect

Customers and suppliers, on your terms

Interconnect suppliers and customers as marketplace counterparties or fully external carriers, each with its own SIP or IP trunk, rate deck and credit terms. The marketplace is there when you want it, never required.

  • Every customer gets its own API key and SIP credentials on creation
  • Supplier trunks with SIP host, transport, codecs (G.711 and G.729), CPS and capacity
  • Inbound IP / CIDR ACLs per customer and per trunk
  • Prepaid wallets or postpaid credit limits, per counterparty
02Route

Least-cost routing with failover you control

Dialplans match, manipulate and block; route groups give you LCR-style priority, weighted load-split and SIP-code failover. Assign routing per customer, then preview it before a single call flows.

  • Dialplans that match on prefix, pattern, length, caller ID, jurisdiction or time, then rewrite, route or block
  • Route groups with priority failover on the SIP codes you choose, and weighted load-split
  • Per-customer dialplan, route plan and strategy: cheapest, best quality or balanced
  • A routing preview that shows the chosen route and the failover order before any call flows
03Rate

A-Z rating that protects your margin

Retail sell decks, operator-wide or per customer, sit over per-trunk cost decks. Every call is rated to the longest matching prefix on prepaid or postpaid terms, with a minimum-margin floor that alerts or blocks.

  • A-Z sell decks and per-trunk cost decks, uploaded in bulk (up to 50,000 rows)
  • Longest-prefix rating on live voice and SMS traffic
  • Per-customer markup percent and per-customer rate cards
  • A minimum-margin floor that alerts or blocks, plus daily spend caps
04Bill & settle

Get paid, pay suppliers, net the difference

Invoice customers from settled CDR usage with billing cycles, due dates, payments, aging and credit notes. Track supplier payables, and net what a counterparty owes you against what you owe them.

  • Invoices from usage with billing cycles, net terms, payments, aging and credit notes
  • Invoices exported as HTML or XML, or delivered by email to the customer portal
  • Supplier payables with their own aging and payment records
  • Netting runs that offset what a counterparty owes you against what you owe them

Run the business

Portals, reporting and fraud control, built in

What your customers and suppliers see, what you see, and what gets stopped before it connects.

  • Self-service portals, both sides

    Branded magic-link portals for customers (CDRs, rates, balance, invoices, key rotation, top-up requests) and suppliers (traffic, earnings, statements, payments).

  • One live view

    Traffic, revenue, cost, margin and settlement together, updated as calls complete, with ASR and ACD by customer, supplier or destination over any window.

  • Fraud screening

    Score thresholds, high-risk prefixes and an event log, with pre-call admission that flags or blocks a suspect call before it connects.

Built in, not bolted on

A marketplace and an API, built in

Switching, rating and billing are the foundation. On top of them you get a marketplace to source and sell termination, and an API that runs the whole switch from your own systems. Both come with every account.

An optional route marketplace

Buy termination on the carrier marketplace when you need a destination, promote a purchased route straight into a supplier trunk, and list your own routes for sale. Your supply is never limited to the vendors you already have.

Buy termination on demand · Promote route to trunk · Sell your own routes

A developer API + MCP layer

Every capability on this page is a REST endpoint under one operator token, with webhooks on the events that matter. Wire your billing and provisioning systems to it, or let an AI agent drive it over MCP.

REST under one token · Webhooks on key events · MCP for AI agents

Before and after

The fundamentals, without the usual overhead

Class-4 routing, rating, billing, portals and fraud screening are the foundation. What changes is how fast you start, where your supply comes from and how you run it.

Getting started
The usual way: Hardware, a licence and an installation before the first call.
On the SwitchSubscribe by card from your dashboard and it is live the same day, with nothing to rack or maintain.
Knowing your numbers
The usual way: Margin and settlement pieced together from end-of-month reports.
On the SwitchTraffic, margin and settlement in one live view as calls complete.
Finding supply
The usual way: A separate hunt for vendors, contracts and interconnects.
On the SwitchBuy termination on the marketplace and promote it straight into a supplier trunk.
Making a change
The usual way: A menu path, a ticket or a consultant.
On the SwitchOne sentence to AI Control, applied only when you approve it.
Your own systems
The usual way: Exports and scripts against a closed box.
On the SwitchA REST API under one operator token, webhooks and MCP for AI agents.
Money
The usual way: Rating in one tool, invoicing in another, supplier bills in a spreadsheet.
On the SwitchRating, AR invoices, AP payables and netting runs on the same account.

From zero to a routed call

Carrying traffic in four steps

Each step works in the dashboard or over the Switch API, under one operator token.

  1. Bring a supplier

    Create an external vendor trunk (or promote a purchased marketplace route), then upload its cost deck.

  2. Build a route group

    Order suppliers by priority for failover and weight them for load-split.

  3. Add a customer

    Create a customer with its own API key and SIP credentials, set the markup, and assign routing and a dialplan.

  4. Preview, then send traffic

    Check the resolved route and failover chain, load your sell deck, then invoice and settle as traffic flows.

Switch API reference Browse the marketplace MCP for AI agents
Pricing

Priced on channels, every module included

The Switch is a monthly plan sized on concurrent channels, from $500 a month for 500 channels to $10,000 for 25,000 concurrent calls, with unlimited minutes switched and no per-minute fee. Subscribe from your dashboard by card and it is live the same day. Beyond 25,000 channels, our sales team builds the plan around your traffic.

Apply for a 30-day free trial Contact sales
A monthMax concurrent callsMinutes switched
$500Up to 500Unlimited
$1,000Up to 1,000Unlimited
$2,500Up to 5,000Unlimited
$5,000Up to 10,000Unlimited
$10,000Up to 25,000Unlimited
Custom25,000+Contact sales →

Unlimited minutes switched and every module on every plan. Plans cover the switch: call termination is billed separately, by your suppliers or at marketplace route rates. Billed monthly by card; prices exclude taxes.

  • Free trial, on application

    Tell us about your business and the traffic you expect, and our team can turn on a 30-day trial with no card needed. Keep it by choosing a plan, and the first charge lands on the day the trial ends.

  • Standard fees on the traffic

    Calls and messages sent through the API or the Dialer pay the ordinary platform fee of 2% of the carrier rate, capped at $0.001, or 0.5% with the same cap over your own SIP trunk. Your own routes and supplier trunks cost what they cost you.

  • Your margin is yours

    What your customers pay you above your costs is your margin, and we never take a cut of it. Your account is prepaid: top up a balance (from $5 by card or crypto, $100 by bank wire) and charges draw down from it.

Full fee details, including SMS and voice billing units, are on the wholesale pricing page →

Start switching

Live the day you subscribe

Open an account, choose a plan and the Switch is in your dashboard the same day. Or apply for the 30-day trial, or book a walkthrough with our team.