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Wholesale traders at a long desk, one pointing at the PacketExchange route table on a monitor as others work on laptops
Pricing - Carriers and wholesale

Buy at carrier rates,sell at yours

Compare every seller's rate and stated quality for a destination, price the exact number, and let least-cost routing do the buying. One fee on the carrier rate, capped at $0.001, and no monthly minimum.

Same routes, same wholesale rates No developer surcharge Move between the two anytime
For carriers and high volume

Choose your own routes, at the rate the seller sets

Carriers list their routes and set their own prices. You compare them, buy the ones you want, and let least-cost routing send each call on the lowest price, the best stated quality, or the best quality for the money.

  1. Compare every seller

    Each destination lists every seller’s rate, caller ID type, billing increment, capacity and stated quality, side by side.

  2. Price the exact number

    Type a number and every route is ranked by what it would charge for that number, on the longest matching prefix.

  3. Buy and connect

    No setup fee. SIP credentials or IP authorisation are issued with the purchase, so traffic can flow straight away.

  4. Pay per call

    Each call is charged from your prepaid balance against its call record, which buyer and seller can both audit.

A wholesale voice buyer at his desk comparing seller rates on the PacketExchange marketplace
The platform fee

One small fee on the carrier rate, capped

No monthly fee and no minimum on marketplace traffic. The only charge on top of the seller's rate is a percentage that never passes a tenth of a cent.

Over your SIP trunk
0.5%of the carrier rate, capped at $0.001

Calls you send switch-to-switch over your own SIP trunk. This is how most carriers connect, and it carries the lowest fee.

Via the API or Dialer
2%of the route rate, capped at $0.001

Calls and SMS sent through the REST API, MCP or the Dialer. Short calls to cheap destinations pay a fraction of the cap.

What is covered
These are the only platform fees on ordinary voice and SMS traffic, wherever it terminates.
How voice is timed
Each route bills on its own increment, shown on the route: 60/60, 6/6 or 1/1 (the first billed block, then each step, in seconds).
How you pay
Prepaid. Top up from $5 by card or crypto, or $100 by bank wire, and traffic draws down from the balance. You can never owe us money.
Codecs
G.711 and G.729.
What sits outside it
AI voice agents ($0.25 per AI-connected minute), phone numbers (a setup fee plus a flat monthly price) and the Switch, a separate subscription.

Every other charge is itemised on the developer pricing page.

On every carrier account

Built for the way wholesale is traded

Rates and offers

Seller rates by destination with the quality each seller states, and private offers you can put to a seller.

Least-cost routing

Sends each call on the cheapest route, the best stated quality, or the best quality per dollar.

Per-call settlement

Every call is charged against its call record, which buyer and seller can both audit.

Route issues

Raise a failed call against the route with its SIP code attached. The route is re-tested and our team mediates.

Sell your routes

No seller fee. You keep your full rate.

List a route from the rate sheet you already have and every buyer on the marketplace can see it, without learning who you are. Each call credits your full listed rate to your balance; the platform fee is the buyer's. Request a payout by wire or crypto from $50, and our team processes each request by hand.

List a route
Resell at your price

Run your own customers on the Switch.

A separate monthly subscription with every module included and unlimited minutes switched, from $500 a month for 500 concurrent calls to $10,000 for 25,000. Call termination is billed separately. Beyond 25,000, talk to sales. Route groups add failover between suppliers, and invoices, payables and netting follow from the same calls. Free trial by application.

See Switch plans
Questions

Before you trade

Do developers pay a different rate?

No. Developer and Carrier accounts buy on the same marketplace at the same seller rates. The fee depends on how traffic reaches us: 0.5% over your own SIP trunk, 2% through the API or Dialer, both capped at $0.001.

How do I connect my switch?

Buy a route and send SIP to our edge, authenticated by IP (no registration) or by the username and password issued with the purchase. Codecs are G.711 and G.729. The connection details are public.

Can calls fail over to another route?

Failover between suppliers runs in Switch route groups, retried on the SIP codes you choose. On the marketplace you choose the route, or let least-cost routing pick it per call.

What do the quality figures mean?

A listing shows its ASR, ACD and NER measured on real buyer calls once it has carried enough of them, beside the ASR, ACD and PDD its seller states. The Exchange Score is our 1-100 rating calculated from those figures and the route's tier, and a route shows as unrated until it has carried traffic. Raise a failed call as a route issue and the route is re-tested.

How do I pay, and is there a minimum?

Prepaid, with no minimum and no monthly fee. Top up from $5 by card or crypto, or $100 by wire. If the balance runs out, traffic pauses; there is no invoice at month end.

How do sellers get paid?

Each call credits the seller's balance with the full listed rate. Sellers request a payout by wire or crypto from $50, and our team processes each request by hand.

The terms, in one line each

ASR
Answer-seizure ratio: the share of calls that connect.
ACD
Average call duration.
PDD
Post-dial delay: how long before the phone starts ringing.
LCR
Least-cost routing: picks a route by lowest price, best stated quality, or quality for the money.
CDR
The per-call record that billing settles on.
A-Z
A rate deck covering every destination.
Billing increment
How voice time is counted, in seconds: 60/60 bills whole minutes; 6/6 and 1/1 bill in 6- or 1-second steps.
SMS segment
The billing unit for a text: 160 characters, or 70 with Unicode.
Start trading

Every seller's rate, one account.

Open a free account, compare every route for your destinations, and connect the ones you buy the same day. No contract and no minimum.